delivery partners
State whether delivery work was payroll employment or platform participation.
Industry verification planning
Background verification services for Delivery Services
Distinguish last-mile employment, independent delivery partnerships and dispatch coordination.
Start with the actual job
Role-specific planning for Delivery Services
Dispatch, delivery and warehouse teams may work through several contractual arrangements.
dispatch coordinators
Identify the dispatch employer and assignment period.
field supervisors
Clarify supervision of partners versus direct reports.
Separate platform, staffing employer and client site; agree an address method appropriate to the candidate's actual residence.
These are planning examples, not client case studies, mandatory check lists or a guarantee of hiring suitability.
Purpose before package
Checks to discuss and why they matter
These are starting points for agreeing a scope, not a blanket package for every person in this sector. Confirm duties, consent, source access and the employer's requirements first.
Identity Verification
Match the candidate's identity to the records being checked. Explain name changes or spelling differences before approaching sources.
Employment / engagement history
Record platform, fleet partner or employer names and engagement dates; do not ask for private delivery-account credentials.
Address Verification
For an agreed field-delivery scope, confirm the stated residence and occupancy period with an appropriate contact arrangement.
Court, police, database and other checks are not automatic additions. Agree their purpose, permitted sources and limitations separately. A name-only match is not a confirmed adverse finding. Review available services.
Prepare records, not excess data
Inputs for a Delivery Services intake
Record platform, fleet partner or employer names and engagement dates; do not ask for private delivery-account credentials.
- Define the proposed duties and whether each past engagement was employment, contracting, deployment or another relationship.
- Prepare the candidate's agreed identity details, consent and an employer timeline with dates and any name changes.
- Identify authorised source contacts and explain unavailable documents, short assignments or conflicting names before dispatch.
For the address verification scope
For an agreed field-delivery scope, confirm the stated residence and occupancy period with an appropriate contact arrangement.
- Candidate consent
- Complete address with postal code
- Permitted proof of address
Collect candidate documents only through the agreed secure intake. The public enquiry below is for business scope, not identity documents, employee records or account credentials.
Read the document preparation guideResolve ambiguity before a finding
Questions when screening Delivery Services roles
Is a delivery-partner account an employment record?
Not by itself. Specify the relationship being verified and identify a permitted confirming source. Report platform participation distinctly from employment where the evidence supports only that relationship.
What if a record is incomplete or the source does not respond?
Request clarification, identify any agreed alternative source and distinguish an unavailable response from a confirmed discrepancy. The report should state which claim was checked, what the source returned and what remains unresolved. The employer makes its own policy decision.
How are the quote and completion window agreed?
Share candidate numbers, hiring roles, locations and the employers or qualifications per candidate. The quote and expected window depend on that scope, record completeness, source response and any field method. This guide does not publish a fixed price or guaranteed deadline.
Agree a practical scope
Discuss your Delivery Services hiring
Share the roles and hiring locations. We will confirm the proposed checks, evidence requirements, exclusions and next steps.
No candidate documents are needed in this enquiry. Include only business requirements, not another person's sensitive records.