Step 1
Define the verification scope
Select role-relevant checks, expected inputs, due dates, and decision ownership.
How it works
A controlled background verification process from intake to final report.
Every handoff has a clear purpose: collect what is needed, verify the exact claim, preserve evidence, review quality, and release a traceable outcome.
Step 2
Create the intake
Initiate a case individually or as part of a controlled hiring cohort.
Step 3
Collect candidate information
Use a secure, case-specific intake journey for details and permitted documents.
Step 4
Assign exact checks
Link each verification to the right candidate record, scope, vendor, and due date.
Step 5
Capture findings and evidence
Record source context, structured details, contact history, and supporting evidence.
Step 6
Quality review
Return incomplete work for correction or approve checks through a dedicated QC workflow.
Step 7
Finalise and release
Generate a versioned report after required checks have reached a defensible outcome.
Step 8
Monitor and improve
Use notifications, audit records, case ageing, and MIS exports to improve operations.
Exception handling
When information is missing, the workflow should say so
Cases do not always move in a straight line. Pending-information and correction states make the next action visible without turning uncertainty into a result.
Candidate or client supplies missing case information
Vendor requests check-specific clarification
Operations reviews and restores the correct workflow state
QC returns incomplete or unsupported findings for correction
A new report version preserves release history after a valid correction
Bring clarity to every background check
Tell us what you verify, how many candidates you onboard, and where your current process slows down.
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